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Refund Processing Time

All refunds will be credited to the original payment method within 7-10 business days, depending on your bank's processing time. Contact our support team at [email protected] if you have any further questions.

Refund Timeframe (Chargeback Open)

We can't issue a refund if you filed a chargeback. We have to wait until your bank makes its decision, which could take up to 75 days.

How can I cancel my chargeback

Request a withdrawal letter from your credit card company. The document must show the following information:. After we submit the document you sent us, we will wait for the banking entities involved to review and update the chargeback on their end. T