Blade not lighting up (Audio Present)Updated 2 months ago

Please follow the troubleshooting based on the core of your saber:

Baselit (Legacy) and RGB (V3)

• Remove the blade and check the bulb
• If the light is present, check if the plastic lining inside the blade is present
• If it's not present, contact our support for further assistance

SN Pixel V3

• Turn the saber in deep sleep mode
• Press the power button three times in rapid succession
• Turn on the saber

SN Pixel V4

• Contact us for the tutorial video

Xenopixel V3

• Download the Xeno Configurator app
• Connect your saber
• Select the second icon
• Go to Blade Settings
• Adjust the slider to the right